Mastering the HCAHPS

As healthcare facilities designers, our mission is to improve the physical environment for patients, families, and caregivers. But, often, we lack the rationale to make our case to hospital leadership. Sometimes there are programmatic and operational justifications...

Pardon Our Dust…

After some months in the making, the HEALTHCARE DESIGN team is proud to present our readers with a new (and we think improved) Website, our new home for all the healthcare design and architecture content we can muster. In addition to our new visual appearance,...

The Affordable Care Act

As providers begin to understand the impact healthcare reform will have on their business, many hospitals and medical centers are looking to Lean process and design as a way to do more with less. Several elements of healthcare reform beg Lean solutions, such as the...

Accountable Care Organizations: Part 1

A major ongoing debate in the healthcare industry is regarding the expected transition of the sector to accountable care organizations (ACOs). Two aspects of this transition yield interest and apprehension alike. One is the process of care delivery, with the need for...

Flight of Fancy

Children entering the lobby at the historic Children’s Hospital Boston have a visual treat in store. They see an 18-foot-wide, 8-foot-high wall of carved glass depicting a child with upraised arms at one end and "wind" lines swooping across six panels....

Mission Critical: Fixing Ambulatory Care

Years ago there were two worlds of outpatient care—what physicians provided in their office and what hospitals offered within a defined facility with limited outpatient services. There were a few exceptions to this model, but outpatient care was usually the...

Building for Growth in a Very Tight Space

The words “hospital expansion” conjure up images of spacious new buildings with lots of natural light, welcoming interiors, modern patient-centered amenities, and the latest in clinical technologies. The new multiple-award-winning Milgard Pavilion at the...
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series
Strategy & Planning Series